Terms of Service

Last updated: April 15, 2026.

These Terms of Service govern your use of CiudadanoUSA, including the mobile app, website, and related features. By using the service, you agree to these terms.

1. What CiudadanoUSA is

CiudadanoUSA is an educational product built to support U.S. citizenship study. It may include civics practice, N-400 rehearsal, English reading and writing, mock interview flows, progress tracking, USCIS news, and official resources.

2. Not legal advice

CiudadanoUSA provides educational tools. It does not offer legal advice, immigration representation, or any guarantee of outcomes before USCIS or other government agencies.

You should always confirm critical information with official sources and, when you need advice for your specific case, consult an immigration attorney or accredited representative.

3. Eligibility and permitted use

You may use the service only for lawful personal use, or for internal educational support within an authorized household or team.

You agree not to:

• Use the service fraudulently or unlawfully
• Attempt unauthorized access to accounts, systems, or data
• Interfere with the operation of the product
• Copy, resell, distribute, or exploit the service without permission
• Circumvent technical, subscription, or access limits
• Use the content to build unauthorized competing services

4. Accounts

If you create an account:

• You are responsible for keeping your credentials confidential
• You must provide reasonably accurate information
• You are responsible for activity under your account

We may suspend or close accounts that violate these terms or create risk for other users or the service.

5. Subscriptions, payments, and Premium features

CiudadanoUSA may offer free features and Premium features through subscriptions or one-time purchases depending on platform and launch stage.

If you purchase a subscription or digital product:

• Billing is processed through the relevant app store or its authorized providers
• Pricing, trial periods, renewal, and cancellation are controlled by the store and the current plan terms
• Some features may vary by platform, app version, or technical availability

Unless applicable law requires otherwise, refunds and returns are governed by the policies of the App Store, Google Play, or the relevant payment provider.

6. Content, availability, and product changes

We may update, improve, limit, pause, or remove parts of the service at any time. This includes changes to design, content, features, compatibility, providers, or regional availability.

While we aim to keep educational information useful and clear, we do not promise that all content will always be complete, error-free, or continuously available.

7. Intellectual property

Unless stated otherwise, CiudadanoUSA and its licensors retain all rights to:

• The brand, name, and logos
• The product design
• Original app and website content
• Software, structure, text, illustrations, and proprietary materials

Using the service does not transfer ownership rights to you. You receive only a limited, revocable, non-exclusive license to use the service in line with these terms.

8. Third-party links and services

The product may link to third-party services such as USCIS, USA.gov, the App Store, Google Play, authentication providers, or infrastructure tools. We do not control those services and are not responsible for their content, policies, or availability.

9. Disclaimer of warranties

To the maximum extent allowed by law, the service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.

10. Limitation of liability

To the maximum extent allowed by law, CiudadanoUSA and its affiliates, collaborators, and providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, opportunity, or reputation arising from use of or inability to use the service.

If applicable law limits this exclusion, our liability will be limited to the maximum extent permitted by that law.

11. Termination

We may suspend or terminate access to the service if:

• You violate these terms
• You use the service in a risky, abusive, or unlawful way
• Technical, legal, or security reasons require it

You may stop using the service at any time. Termination does not automatically remove prior obligations or provisions that should survive by their nature.

12. Changes to these terms

We may update these terms to reflect changes in the product, business model, or legal requirements. The latest version will be posted on this page with a new update date. Continued use after changes means you accept the updated terms.

13. Contact

If you have questions about these Terms of Service, email [email protected].

Important note: these terms are written for launch readiness and are not a substitute for professional legal review.